Maintenance Solutions
Sebastian offers only high-quality products, and our equipment installations typically come with a one-year warranty. However, wear and tear (and accidents) will eventually cause components to fail. That doesn't mean you can't be prepared when it happens. Protect your equipment—hand your day-to-day operations—with an Extended Service Agreement. With it, you can rest assured that interruptions will be quickly rectified&mdashand without the cost of replacement equipment.
Maintenance Contracts
Sebastian provides 24-hour maintenance on most voice and security products. With a comprehensive maintenance package, Sebastian will maintain and repair your site for you.
Services include:
- Emergency response within four hours
- Preventative maintenance visits
- Replacement parts
- Non-critical response within 24 hours
- Telephone support
- Total coverage seven days a week
If you want more control over your maintenance plan, we also offer time and material options that allow you to have your system serviced as needed. However you wish to manage your operations, Sebastian can help minimize downtime while saving you time and money.