Contact Us for Repairs and Support

If you are experiencing problems with any of Sebastian’s services, please contact us using the information below.

Problems With Your Phone Line

To report a problem with your phone line, call 611.

When you call for phone line repair service, you will be informed of any charge or repair costs that may apply. We will repair telephone lines up to the point where the line enters your home or business at no charge. When we schedule an appointment to make a home repair, you will be given a 4-hour time frame for our arrival.

Problems With Your Internet Connection

For problems with your internet service, please call:

  • Kerman: (559) 842–2222
  • Foresthill: (530) 367–5000

All Other Customer Support

For any other customer support requests or warranty information, please contact your Sebastian representative. If you do not know the contact information for your representative, please contact Sebastian customer service at the numbers below.

  • Fresno: (559) 432–5800
  • Kerman: (559) 846–9311
  • Foresthill: (530) 367–2222
  • Sacramento: (916) 361-0300